Privacy Policy

Introduction

At GOLOTON Home Inspection Services, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website golotoninspection.ca and use our services.

Information We Collect

We may collect personal information, including but not limited to:

• Name
• Contact information (email, phone number, address)
• Property details for inspection purposes

We also collect non-personal data such as browser type, IP address, and pages visited to improve our website's performance.

How We Use Your Information

We use the collected information to:

• Provide home inspection services
• Schedule and confirm appointments
• Respond to inquiries
• Improve our website and services
• Generate PDF reports and online agreement signing service.

We will not sell, rent, or share your information with third parties except as required by law or with service providers assisting in our operations.

Data Security

We implement security measures to protect your data:

• We use SSL/TLS encryption to protect data in transit.
• Our servers are hosted in Canada.
• Access to personal data is restricted to authorized personnel only, behind password-protected firewalls.

However, no method of transmission over the Internet is 100% secure, and we encourage users to take precautions when sharing personal information online.

Retention and Destruction of Personal Information

We retain your personal data only as long as is necessary for the purposes for which it was collected and to comply with legal obligations. Specifically:

• Inspection Reports & Property Details: Kept for a minimum of seven (7) years to satisfy Canadian tax and professional-licensing requirements.
• Payment Records & Invoices: Retained for seven (7) years in accordance with Canada Revenue Agency guidelines.
• Customer Contact Information (name, email, phone): Maintained until you close your account, plus two (2) years thereafter for any dispute resolution.

Once personal data is no longer required, we ensure it is destroyed. Physical documents are shredded. Electronic files are erased using industry-standard data-wiping tools.

We review all stored information annually and delete or anonymize any data that no longer meets retention criteria. If you would like to request early deletion of your information, please contact us at info@golotoninspection.com. We will assess all such requests in accordance with applicable law.

Third-Party Links

Our website may contain links to third-party sites (Google Maps, Facebook, Instagram). We are not responsible for their privacy practices, and we recommend reviewing their policies before providing personal information.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, though this may affect website functionality.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, including accessing, correcting, or deleting information. To exercise these rights, contact us at info@golotoninspection.com.

Changes to This Policy

We may update this policy occasionally. Any changes will be posted on our website, and we encourage you to review it periodically.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
GOLOTON Inspection Services
info@golotoninspection.com
514-647-5584